Hello! I’m Jen, a graphic visual interaction UX product designer finding the right “It” before we build it right.


My superpowers are empathy, imagination, & motivation.

View Resume [PDF, 132kb] and my portfolio at for case studies of my track record of delivering results and unblocking stalled projects.

  • I am curious, always learning, and love to share my passion for the potential of tech + inclusive design to positively reimagine our world.
  • Collaboration, research, direct user observation, and rapid prototyping are the most valuable methods of uncovering effective outcomes.
  • Balancing feature details with holistic design perspective, I simplify the complex with a process customized for the project, provide innovative solutions, create engaging experiences, design usable, satisfying products, and build collaborative relationships.
  • My experience includes branding over a dozen products, collaborating on a couple of design systems, and documenting style guides for a wide range of mediums.

In my spare time I enjoy writing, recording, performing, and releasing my original music, as well as hiking, running, biking, Krav Maga, surfing waves, and tinkering with Arduino. I am designing my first Alexa Skill & perfecting my popover baking technique. Tips welcome!


  • Increased mobile visitors by 75% for the Accounts & Trade experience via a responsive redesign. My CSS-based solution unblocked the data-dense Positions grid allowing the project to ship on schedule.
  • “Responsified” resulting in a 50% increase in mobile revenue per arrival.
  • Initiated, researched, and built a device testing suite to support responsive web design testing.
  • Created a “Lunch & Learn” series inviting coworkers to present passion projects before their peers over a catered lunch.
  • Over 20 years of design, research, and front-end web development experience.
  • Public speaker on tech subjects, regular volunteer/mentor in the community, exhibiting artist, and performing independent musician.
My focus is on the 4 C's:
Collaboration, Communication, Compromise, & Creativity.


Process is a fluid thing, dependent upon the people involved, the resources available, and the goals. Generally, my process will leverage these four stages:

  1. Understand: research, gather information, research, audit, research, clarify, research ツ
  2. Plan: strategize, coordinate, collaborate, ideate, schedule, review
  3. Design: brainstorm, sketch, craft, prototype, test, problem-solve
  4. Iterate: validate, obtain feedback, tweak, pivot, improve, document

Read about my process at Fidelity.

Design signifies intent. What are your intentions?